Known issues

Current issues affecting the performance of supported learning technologies at the University of Melbourne.

Current known issues

Canvas LMS

Kaltura VMS

Lecture capture (Echo 360)


Report an issue

Our aim is to have all our supported learning technologies running seamlessly, allowing you to focus on creating or delivering subjects.

If you have identified an issue with one of our tools, please submit a support ticket.

Known issue terms

Current issue: We are aware of the issue, and the issue is:

  1. being investigated by us or the vender
  2. unable to be resolved by us or the vender

Resolved (Bug fix): When issues are marked resolved it means the problem has been addressed. If an issue is marked 'resolved' and you experience it please contact our support team.