Who can I contact?
Canvas help is available any time with dedicated University of Melbourne 24/7 Canvas support channels, including online chat and phone.
Learning Environments can assist you with further enquiries regarding the LMS and other supported learning technologies. Simply submit a ServiceNow ticket and we will help you as soon as possible.
| Online chat with Canvas |
| Call Canvas |
| Find your LMS Division Representative |
| Request support from Learning Environments |
Guides and support resources
These resources will take you from getting started with the LMS and setting up your subjects, through to communicating with students and providing assessment tasks and feedback.
Training and workshops
Learning Environments are providing an extensive set of workshops and resources to support staff teaching with the LMS. These are available to both teaching and professional staff and are designed to be practical and linked to your teaching needs.
-
Live and recorded webinars
Our live Zoom sessions give you the opportunity to interact with the presenter from the comfort of your desk. We also offer a series of recorded webinars available online 24/7.
-
Online learning modules
Enrol in this LMS subject, specifically designed for those of you who learn best at your own pace, and in your own time and place. This training offers an in-depth look at the LMS including assessment and feedback, quizzes, and more.
Copyright
The following resources provide staff with advice and requirements regarding copyright for readings and other types of materials delivered in the LMS.
-
Readings Online
Readings Online enables staff to add, organise and control their subject readings and ensures copyright compliance in their subjects.
-
Copyright and the LMS
This page outlines the steps that you can take to ensure that the materials being used in a subject comply with the University's copyright requirements.
-
University Copyright Office
The University Copyright Office works with staff and students to maximise the permitted uses of copyright material for education and research.
LMS updates
What's been happening in the LMS? View the latest notable feature releases, updates and integrations that have been deployed in Canvas at the University of Melbourne, as well as known and resolved issues.
Request a new learning technology
You may request a new learning technology to be integrated with the LMS, or that a new tool be considered for central deployment. This is a two step process, and is outlined on the Privacy Impact Assessments for learning technologies page.
Create your own custom subject banner
Use our banner tool to create welcome banners that can be added to your LMS subjects and communities.