Submit a request for support or assistance from Learning Environments
Use our ServiceNow form to submit any enquiries regarding Canvas LMS or other supported learning technologies and integrated tools including Ally, Cadmus, FeedbackFruits, Gradescope, H5P, iThenticate, Kaltura, Lecture Capture, PebblePad, Perusall, Poll Everywhere, Qualtrics, Readings Online, Turnitin, Zoom.
Who can I contact?
Canvas help is available any time with dedicated University of Melbourne 24/7 Canvas support channels, including online chat and phone.
Learning Environments can assist you with further enquiries regarding the LMS and other supported learning technologies. Simply submit a ServiceNow ticket and we will help you as soon as possible.
Other Learning Environments support sites
-
Lecture Capture
The Lecture Capture system records lectures and events in supported venues. Recordings are made available to students as streaming video, via the LMS.
-
Student Learning Surveys
The SLS seek students’ perceptions of their learning experiences in subjects taught at the University of Melbourne.
-
Video and Media
We partner with educators and researchers to design media solutions that generate exceptional results.