Zoom is a high quality video and audio online conferencing tool for desktops and smartphones. It’s ideal for online classes, meetings, special events, webinars, remote working and job interviews.
|Feature||Zoom Meeting||Zoom Webinar|
Instructors have license immediately
Students can turn on their video and audio
Students can see list of other students present
Chat (all participants see questions)
Q&A (questions that are private to teacher until answered)
* see ‘Limitations’ on the managing breakout rooms page for maximum number of participants, for different numbers of Breakout Rooms.
Access and licensing
All University of Melbourne staff and students have access to Zoom through the University licence.
Zoom is pre-installed on all University managed computers. Go to the Zoom download centre to install Zoom on another device.
This video will take you through the process of installing and setting up your Zoom application.
Teaching and learning applications
Zoom can be used to provide students with online help in their subjects (virtual office hours) and/or conduct online tutorials and lectures. Zoom sessions can be recorded either locally or to the cloud. Sessions that are recorded to the cloud automatically become available in the host's Echo360/Lecture Capture library which can be easily shared with students as required.
It is important to be aware of privacy obligations when recording and publishing online teaching sessions; please refer to the Student privacy in Zoom guide for more information.
Zoom is integrated with Canvas, allowing staff to schedule and start sessions within a subject. Read more in our Zoom in the LMS guide.
Basic tools useful for teaching staff using Zoom Meeting:
- Screen share your slides, a video, software or a website. Or alternatively, ask your students to share their screens for in-class presentations.
- Chat lets your students ask questions to you or each other.
- Using reactions (non-verbal feedback) toolbar to engage students.
Advanced tools useful for teaching staff using Zoom Meeting:
- Polling to create quizzes and surveys.
- Whiteboard allows you to share a virtual whiteboard that you and students (if allowed) can annotate on.
- Annotation tools allow you and students (if allowed) to draw over images, slides, websites, pages.
- Breakout rooms can be used to split a Zoom Meeting into separate sessions (up to 50). You can then choose to assign participants to these sessions automatically or manually, and can switch between sessions at any time. You can also broadcast messages to all breakout rooms if required.
Support and resources
Zoom is supported by the Service Centre. For technical support and queries, contact the Teaching and Learning Support team directly on 8344 0777 or submit an enquiry using the learning space support form.
A range of knowledge base articles can be found for Zoom in the Staff Services portal, including:
- Getting started with Zoom
- How do I install the Zoom desktop client?
- How do I login to Zoom and join a meeting?
- How do I schedule a Zoom meeting?
- How do I record my Zoom session?
- What is a Webinar and how do I set one up?
- More Zoom knowledge base articles
In addition, the Digital Workplace team publishes release notes and further information through the Digital Workplace Hub Sharepoint site.
Learning and teaching advice
For learning and teaching advice with regards to using Zoom in your subjects, please submit a support request with Learning Environments.
The following guides provide advice for using Zoom within the LMS and other teaching and learning contexts: