Access, download and join Zoom
Zoom is a high-quality video and audio online conferencing tool. Staff can choose to enable Zoom in Canvas LMS subjects to host and facilitate webinars and other online sessions.
What can I use to access Zoom?
- Computer - The most popular option is to download Zoom and join sessions using your laptop or computer.
- Device - With your smartphone or tablet, you can join a Zoom session by using the Zoom app, Zoom Cloud Meetings. Visit the relevant app store for Apple iOS or Google Play.
- Phone - If you are having difficulty with your computer or smartphone, there is also an option to join Zoom by dialling in on your phone.
Note: We do not recommend using your phone if you have the option to use a computer. This guide assumes you will be using a computer or laptop to access Zoom. The differences are outlined in Zoom's guide: Desktop client and mobile app comparison.
How do I join a Zoom session?
There are a number of ways you may be invited to join a Zoom Meeting, either in or outside of the LMS:
- Zoom area in Canvas - If your subject coordinator has created Zoom sessions through your Canvas subject, you will see a link to Zoom in your subject navigation menu.
- Invitation with Registration URL link - Alternatively, you may be sent a Registration URL to join the Zoom meeting from your subject coordinator in an announcement or through another page in the LMS. This link is all you need to join your session at the scheduled time.
- Meeting ID - You may be sent an invite to Join a Meeting with a Meeting ID (e.g. 123-456-789) directly through Zoom.
If you have not used Zoom before, you will prompted to install it the first time you follow a link to access a Zoom session. The download should begin automatically. If not, click the download & run Zoom link that is available on your screen. The download should take no more than a few minutes.
Note: You don't have to wait! You are encouraged to install Zoom at your earliest convenience ahead of the first Zoom session. Use can use the University of Melbourne Zoom download centre to install the Zoom Client for meetings software.
Once downloaded, open the Zoom_.exe file from the Downloads bar at the bottom of your browser. Or, navigate to the Downloads folder on your computer and double-click Zoom_.exe
If you are prompted with a message to allow the install of Zoom selected Yes. This will initiate the Zoom Installer.
If you are unable to install software on the device you are working on, click the option to Join from your browser.
Log in to Zoom
Once you have downloaded and installed the Zoom Client for Meetings software, you will be able to log in with your University credentials.
- Open the Zoom software on your device.
- A Sign In window will be displayed. Click on Sign in with SSO in the right-hand side.
- Type unimelb into the text field. This applies unimelb.zoom.us as the domain. Click Continue.
- A window will open in your browser. Enter your student username and password and click Login.
- Wait for the Zoom software to reload, or click Launch Zoom.
Tips to prepare for your Zoom session
- You can familarise yourself with the Zoom Meeting interface and test your audio and video any time you like by joining Zoom’s always available Test Meeting
- Additionally, once you have downloaded the Zoom software, you can access this anytime to test your audio/video and update your settings.
- Where possible, use a quality headset with microphone for your Zoom sessions, as this minimises audio issues (we don’t recommend using the computer’s built-in microphone or wired earbuds)
- Use Chrome rather than any other browser
- Use the most reliable internet connection you have access to, if necessary sit nearer your router if using wifi to improve connection
- Attend your session from a quiet location, with good lighting
- Avoid being in a room with others who are attending the same webinar, as it will cause an audio echo
- Remember to mute yourself when not actively speaking, and turn off your video if you need to step away for a moment or move locations
Set up Zoom with audio and video
After you have clicked to join your Zoom session, the Zoom dialogue box will appear. Simply enter your name and click Join.
You may be prompted to decide whether to join with video or not. Select your preferred option that which has been specified by your subject coordinator. Note that you will not get this option if you do not have a webcam. A webcam is not an essential requirement to be an active participant for most subjects.
You will them be shown the audio options dialogue box. It is recommended that you first click Test Speaker and Microphone before joining.
We recommended that you use a good quality headset (a headphone with an attached microphone) for all sessions. This will help reduce background noise and ensure good audio quality when you speak.
When you join a meeting, Zoom automatically identifies the speaker you are using – in-built speakers, a headphone or an attached speaker. Similarly, it identifies the microphone you are using. If you do not have a microphone you can still be an active participant in Zoom by using the Chat feature.
Note: Your audio and video preferences are saved for future Zoom sessions, so you don’t need to set up every time.
- Troubleshooting: My video/camera isn't working
- Troubleshooting: Testing computer or device audio
- Have a look at our Getting to know the Zoom interface guide to see how to change your audio and video settings and use all of Zoom's features while in a session.
- You can also update and test your audio settings or test your video settings using the Zoom software you have downloaded above.
For support downloading, accessing or using Zoom, please submit a support request to Learning Spaces.