Submit a request for support or assistance from Learning Environments
Submit a request for support with the LMS, Qualtrics, Poll Everywhere, Lecture Capture or SES to the Learning Environments team
The links below will take you directly to the relevant ServiceNow form. A member of the Learning Environments team will respond to your enquiry shortly.
If you do not have a University account please contact the relevant coordinator to submit a request on your behalf.
Learning Management System (LMS)
Select the option which bests describes your query to submit a request for LMS support or assistance
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Teaching and learning
Request assistance with the design, creation and application of teaching and learning activities in your subject or assistance with FlexAP projects or ideas -
Access to subjects and communities
Report a problem with staff or student access to your subject -
LMS administration
Request the creation of a new community, a subject merge, or manage your subject/community membership -
Workshops and training
Ask a question about our scheduled LMS workshops or request a customised workshop for your team -
Technical issue
Report a problem with the LMS -
General
Ask a question or pass on a comment about the LMS
Learning technologies
Select the option for assistance with other learning technologies supported by Learning Environments
Lecture Capture
Select the option which bests describes your query to submit a request for Lecture Capture support or assistance
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Lecture Capture booking
Request a booking for lecture recordings, and the hosting of lectures on the LMS. You may book a recording of a one-off or a recurring Lecture Capture event. -
Personal Capture software
Request access to Echo360 personal capture software -
Technical issue
Report a problem with the Lecture Capture system -
Submit an opt-out form
Submit your completed Lecture Capture Opt-Out form -
General
Ask a question or pass on a comment about Lecture Capture
Subject Experience Survey (SES)
Select the option which bests describes your query to submit a request for SES support or assistance
Learning Management System (LMS)
Select the option which bests describes your query to submit a request for LMS support or assistance
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Access to subjects and communities in the LMS
Report a problem with access to your enrolled subject -
My subject says 'not currently available'
Find out why your subject may be unavailable, even if your enrolment is up to date -
Technical issue
Report a problem with the LMS -
General
Ask a question or pass on a comment about the LMS
Lecture Capture
Select the option which bests describes your query to submit a request for Lecture Capture support or assistance
Subject Experience Survey (SES)
Select the option which bests describes your query to submit a request for SES support or assistance
Something else
For all other student queries, please contact Stop 1. Stop 1 can help you with admissions, enrolment, course planning, administration, support services, and skills and development.