Get support
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Get support with any enquiry regarding Canvas LMS or other supported learning technologies and integrated tools including Ally, Cadmus, FeedbackFruits, Gradescope, H5P, iThenticate, EchoVideo, Lecture Capture, PebblePad, Perusall, Poll Everywhere, Qualtrics, Readings Online, Turnitin, Zoom.
Find your LMS Faculty Representative
Support is available for all staff via phone, chat, or web form:
- Monday to Friday: 7:30am to 7:30pm (AEDT)
- Saturday and Sunday: Callback available via chat
Support not available on University holidays.
Chat support is available for non-University of Melbourne users.
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Other Teaching and Learning Innovation support sites
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Lecture Capture
EchoVideo is the University's primary video management system. Lecture Capture by EchoVideo records lectures and events in supported venues. Recordings are made available to students as streaming video, via the LMS.
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Student Learning Surveys
The SLS seek students’ perceptions of their learning experiences in subjects taught at the University of Melbourne.
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Video and Media
We partner with educators and researchers to design media solutions that generate exceptional results.