Learning Environments provides many LMS support resources for staff and students continuing to use Blackboard prior to our transition to Canvas. Users are encouraged to browse Blackboard LMS guides or submit a request for support.
Blackboard guides for staff
A complete index of guides to LMS Blackboard features in both text and video formats for staff.Staff guides
Blackboard guides for students
A range of guides available to help students in using LMS Blackboard features and tools.Student guides
Workshops and events
Learning Environments provides a regular series of support and information events for all staff.LMS Workshops
Submit a request for support or assistance
Submit a request for support with the LMS, Lecture Capture or SES to the Learning Environments team.Submit support request
Further support resources
Learning Environments can support your teaching with advice, training and assistance in a number of areas.
Faculty LMS Representatives
Consult with your Faculty LMS Representative to check the approaches, support services, and resources available in your own faculty or graduate school.
LMS known issues
Information about currently identified issues with the LMS.
Short bursts of information regarding LMS issues, performance, and tools.
Information about how to set up your browser to optimise LMS functions.
Information about accessibility and the LMS for staff and students.
Getting started with Blackboard LMS
Staff in teaching roles need to become familiar with the University's Learning Management System (LMS). Subject and community management requires a University staff identity.
LMS at a glance
The LMS is the University’s online system for delivering subject content to students.
Tips for getting started in Semester 2, 2019
Be prepared for the start of semester with this quick reference list
Start of semester LMS checklist
Use this handy online checklist to make sure you have covered off all key areas when setting up your subject each semester.
When new versions of subjects are created in StudentOne they are automatically created in the LMS.
Community creation and management
Use an LMS community for sharing resources, projects, collaborative research, and online communication with colleagues, groupings of students, or a general community of interest.
Information about requesting an LMS presence, setting up your subject and LMS training.
The LMS framework provides a practical overview of elements to include in a subject presence on the LMS.
Content and copyright
Advice and guidelines about intellectual property of materials on the LMS.
A playpen subject provides an experimental online LMS space for staff members.
Staff can see a student preview of their subjects/communities without requiring a separate login to the LMS.
Information about managing staff, students, guests and external users in your subject.
The Completing the Loop Tool (or 'Loop Tool') is a learning analytics tool designed to provide LMS data to teaching staff at the University in meaningful ways. This data can be used in reflecting on learning design to improve the student experience and outcomes.
Assessment and feedback in Blackboard LMS
Online assessment is a powerful method to engage students, encourage learning and test student understanding of subject content. Blackboard LMS offers a wide variety of features to support assessment of students. Staff can offer both subjective and objective assessments using the following tools. There are numerous ways to track the participation, engagement and achievement of students in your subject.
Online text-matching software that compares electronically submitted papers to billions of pages of content.
Easily collect documents submitted electronically by students using the Assignment tool.
Use the Grade Centre to record and present grades to students.
Tests and surveys
Use online tests and surveys to assess the learning occurring in a subject.
Respondus is a Windows application that enhances the functionality and usability of Blackboard's quiz and survey tools.
Providing individual files to students
Use a single folder in the Content Collection to provide individual files to your students with this process.
Communication and collaboration in Blackboard LMS
Blackboard LMS offers a number of features to support communication and collaboration within subjects and communities. The various communication tools can help manage the sharing of information and promote interactions between members.
Each subject or community site has an Announcements page, which teaching staff can use to post information about subject activity.
Groups may be created within an LMS subject or community for the purposes of communication, collaborative work, or administration.
The Discussion Board is an asynchronous communication tool, allowing messages to be posted and read at any time.
Journals, blogs and wikis
Blogs, journals and wikis are tools for reflective writing, audio recordings, and collaborative workspaces that may be added to a subject or community.
Email can be sent to members of a subject or community via the Email tool.
Training, support, and resources for Canvas, the University's new LMS platform is available here. To learn more about moving from Blackboard to Canvas, visit the Project Evolve website on Staff Hub.
Students: See the information for students page to find out more about Canvas LMS.
Canvas guides for staff and students
A complete index of guides to Canvas LMS features in both text and video formats.Canvas guides
Canvas workshops and webinars
Learning Environments provides extensive support for Canvas and Kultura, with support for all staff available either online or face-to-face.Canvas workshops
Canvas and Kaltura FAQs
An extensive list of popular staff questions and answers regarding our new LMS and VMS.Canvas FAQs
Canvas workshops and training
Self-paced online training
Canvas self-paced online training has been specifically designed for those of you who learn best at your own pace, and in your own time and place. This training offers an in-depth look at Canvas including assessment and feedback, quizzes, and more.
We recommend our in-person workshops for staff representing faculties, and for people who prefer to learn in a physical environment. We cover a wide range of topics, and these are delivered across almost all campuses and locations.
Our series of recorded webinars will guide you from your first steps in Canvas, through to assessment, collaboration, and beyond.
Our live Zoom sessions step you through important Canvas features, while giving you the opportunity to interact with the presenter. All this from the comfort of your desk. Book your spot today.
Subject banner tool
Use our new banner tool to create custom banners that can be added to your subjects within the LMS.
Haven't found what your looking for?
Use Canvas live 24/7 support
Live support is always available when you are logged in to Canvas. Click the Support icon to call or chat online when it suits you.
Submit a support request
To request assistance from the Learning Environments team, simply submit a ServiceNow ticket and we will help you as soon as possible.
The LMS provides a platform for the use of a range of learning technologies.
The following tools and software are supported by Learning Environments.
The Lecture Capture system records lectures and events in supported venues. Recordings are made available to students as streaming video, via the LMS.
The University of Melbourne provides all staff and research students with access to Qualtrics Research Core, a powerful survey engine that allows users to easily create, design and distribute surveys for a variety of teaching, learning and research needs.
Turnitin is an online assignment tool that provides 'similarity' checking, allows staff to give curated online feedback, and includes options for creating and managing peer review activities and assignments.
The banner tool allows you to create custom banners that can be added to your LMS subjects.
The University of Melbourne provides staff premium access to Poll Everywhere, an online tool that allows users to create and collect responses to poll questions or activities. Polls can be activated and distributed in a live session and through the LMS.
Ally is a tool that assesses the accessibility of your content on the LMS and provides guidance for making improvements.
Zoom is a high quality video and audio online conferencing tool for desktops and smartphones. It’s ideal for online classes, meetings, special events, webinars, remote working and job interviews.
Respondus is a windows application that enhances the functionality and usability of Blackboard's quiz and survey tools.
Readings Online enables staff to add, organise and control their subject readings and ensures copyright compliance in their subjects.
Learning Environments provides academic and support staff with:
- Tailored training and support activities
- Consultation and advice
- Faculty liaison
- Support in subject/community development.
Need help? Submit a support request to ask an LMS question, make a request, report an issue or make a suggestion.
Learning Environments is part of Academic Services, a division of University Services. We are working to support the enhancement of learning and teaching and assessment capability by delivering high quality educational technologies, professional video and media production, eLearning design and development, and a range of academic support services, and professional development.
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The University of Melbourne
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