Getting ready for Canvas 2020
Our new LMS is ready for University-wide release in Semester 1, 2020.
Subject Coordinators who have a subject commencing teaching in first half of 2020 are encouraged to register for a migration consultation.
Here's a few options to get your Semester 1 subject ready:
Who can I contact?
Canvas help is available any time with dedicated University of Melbourne 24/7 Canvas support channels, including online chat and phone.
Learning Environments can assist you with further enquiries regarding the LMS and other supported learning technologies. Simply submit a ServiceNow ticket and we will help you as soon as possible.
|Call Canvas on 03 8652 1805|
|Online chat with Canvas|
|Find your Faculty LMS Representative|
|Request support from Learning Environments|
Workshops and training
Learning Environments are providing an extensive set of workshops and resources in support and preparation for the 2020 rollout of Canvas. These are available to both teaching and professional staff and are designed to be practical and linked to your teaching needs.
We recommend our in-person workshops for staff representing faculties, and for people who prefer to learn in a physical environment. We cover a wide range of topics, and these are delivered across almost all campuses and locations.
Live and recorded webinars
Our live Zoom sessions give you the opportunity to interact with the presenter from the comfort of your desk. We also offer a series of recorded webinars available online 24/7.
Self-paced online training
Enrol in this Canvas subject, specifically designed for those of you who learn best at your own pace, and in your own time and place. This training offers an in-depth look at Canvas including assessment and feedback, quizzes, and more.
Guides and support resources
Although most subjects are now live in Canvas, some staff and students will continue to use the legacy Blackboard LMS throughout 2020. For both LMS platforms, these guides will take you from getting started, setting up your subjects, communicating with students, through to assessment and feedback.
Create your own custom subject banner
Use our new banner tool to create custom banners that can be added to your subjects within the LMS.
Where can I get LMS help?
Canvas help is available any time with the University of Melbourne 24/7 Canvas support channels, including online chat and phone.
For all other student queries, including those related to Blackboard LMS, please contact Stop 1. Stop 1 can help you with admissions, enrolment, course planning, administration, support services, and skills and development.
|Call Canvas on 03 8652 1805|
|Online chat with Canvas|
|Contact Stop 1|
I have a question about...
Tell me more about the move to Canvas
From 2020, the University will be using a new LMS, Canvas. Some Summer 2020 subjects will continue to use Blackboard, however, all other 2020 subjects will be taught using Canvas.
Why do we need a new LMS?
In 2018, the University launched an initiative to understand and document the University's current and emerging requirements for an LMS, and to facilitate a decision on the next LMS for the University.
The aim in moving to a new LMS is to improve the user experience for both staff and students, including their interaction with subject content and each other within the LMS. The priority in choosing a new LMS was to meet as many of the digital learning needs of our staff and students as possible.
So how was Canvas chosen?
- Better user experience and accessibility on mobile devices
- Issues with reliability and functionality
- Lack of an enterprise system for hosting video for teaching and learning
Once a robust set of requirements was developed, the tender process to evaluate the LMS options took place between July and October in 2018. Candidate LMS vendors were asked to address and demonstrate how they met criteria that were derived from survey responses, Faculty and School representative workshops, and other stakeholder discussions. An evaluation team which included representatives from the Academic Board, Faculties and Graduate Schools, Learning Environments, and Infrastructure Services completed a rigorous review of the vendors' tender responses, and recommended the adoption of Canvas as the new LMS. Some of the identified benefits of Canvas include:
- Clean, intuitive and organised layout
- Simple navigation and edit functions
- User-friendly mobile navigation and content display
- New options to support assessment, including an 'Assignment Speed Grader', peer-reviewed assignments, and submission of video assignments (using Kaltura)
How do I know if my subject is being taught in Canvas?
- You may receive an email from your subject coordinator
- You will be informed during your first lecture
- You try to access your subject in Blackboard and find it will redirect to Canvas
Will I access some subjects in Canvas and some in Blackboard?
Yes. Whilst the majority of subjects will be taught in Canvas in 2020, some summer subjects and some other subjects throughout the year will continue to be taught from Blackboard LMS. This means some students may need to use both systems during summer 2019 and throughout 2020, depending on which LMS their subject is being taught from. Access to both LMS platforms is available from the one page: https://lms.unimelb.edu.au/.
Initial feedback from students indicates that accessing some subjects via Canvas and some via Blackboard was generally straight-forward. If you have any trouble accessing your subject, you should contact your subject coordinator or tutor for support.
I need some help using Canvas LMS
Most questions about using Canvas LMS are answered in the Canvas Community guides. For unique Unimelb issues, we have answered some common questions below.
Who can I contact?
Canvas help is available any time with their dedicated 24/7 support channels, including online chat and phone.
For all other student queries, please contact Stop 1. Stop 1 can help you with admissions, enrolment, course planning, administration, support services, and skills and development.
- Where can I find more user guides?
I should have access to a subject or community but I can’t find it. What do I do?
Once logged in to the Canvas LMS, your current subjects and communities will be displayed on your dashboard. To view all subjects and communities you are a part of, click on Subjects in the global navigation menu, then click All Subjects.
If you do not see your subject or community listed under All Subjects, contact Stop 1.
Can I customise my Canvas notifications?
Yes! Canvas gives you control over how and when you are notified about updates in your subjects and communities.
Have a look at these Canvas user guides to find out more:
I need some help using Blackboard LMS
Some students will continue to use the legacy LMS, Blackboard in a small number of subjects through 2020.
How long will I get access to my Blackboard subjects?
As per normal practice, you will be able to access your Blackboard subject up to just prior to the following semester or when the subject coordinator makes the subject unavailable.
How do I submit a Blackboard Assignment?
There are several different assignment types in Blackboard LMS. The Blackboard assignments guide details how to submit a Blackboard assignment and view assignment grades and feedback
Subject availability: Why is my subject not available? How do I see all my subjects?
Students see a list of past, present and future subjects in the LMS but can only access subjects in the list that are currently ‘available’.
Subjects that are ‘not currently available’ will have a greyed-out link, but remain displayed so that students know that they have had/will have access to the subject. The Subject Coordinator controls when the subject is available.
More information is available in the Subject availability student guide.
How do I use Discussion Boards?
Watch this video for an overview of using Discussion Boards in Blackboard LMS.
Can I use Blackboard LMS to store my own files?
The Content Collection can be used as a temporary online space to store files for projects, assignments, other learning activities or even University social activities. Refer to the Upload and store files in the LMS for more information.
The LMS provides a platform for the use of a range of learning technologies.
The following tools and software are supported by Learning Environments.
The Lecture Capture system records lectures and events in supported venues. Recordings are made available to students as streaming video, via the LMS.
The University of Melbourne provides all staff and research students with access to Qualtrics Research Core, a powerful survey engine that allows users to easily create, design and distribute surveys for a variety of teaching, learning and research needs.
Turnitin is an online assignment tool that provides 'similarity' checking, allows staff to give curated online feedback, and includes options for creating and managing peer review activities and assignments.
The banner tool allows you to create custom banners that can be added to your LMS subjects.
The University of Melbourne provides staff premium access to Poll Everywhere, an online tool that allows users to create and collect responses to poll questions or activities. Polls can be activated and distributed in a live session and through the LMS.
Ally - Accessibility tool
Ally is a tool that assesses the accessibility of your content on the LMS and provides guidance for improving its accessibility rating. Ally also has the ability to provide students with alternative formats of your LMS content.
Zoom is a high quality video and audio online conferencing tool for desktops and smartphones. It’s ideal for online classes, meetings, special events, webinars, remote working and job interviews.
Respondus is a windows application that enhances the functionality and usability of Blackboard's quiz and survey tools.
Readings Online enables staff to add, organise and control their subject readings and ensures copyright compliance in their subjects.