Information and support for the University's centrally-supported Learning Management System (LMS)
Canvas help is available any time with dedicated University of Melbourne 24/7 Canvas support channels, including online chat and phone.
Learning Environments can assist you with further enquiries regarding the LMS and other supported learning technologies. Simply submit a ServiceNow ticket and we will help you as soon as possible.
| Online chat with Canvas |
| Call Canvas |
| Find your LMS Division Representative |
| Request support from Learning Environments |
These resources will take you from getting started with the LMS and setting up your subjects, through to communicating with students and providing assessment tasks and feedback.
Learning Environments are providing an extensive set of workshops and resources to support staff teaching with the LMS. These are available to both teaching and professional staff and are designed to be practical and linked to your teaching needs.
Our live Zoom sessions give you the opportunity to interact with the presenter from the comfort of your desk. We also offer a series of recorded webinars available online 24/7.
Enrol in this LMS subject, specifically designed for those of you who learn best at your own pace, and in your own time and place. This training offers an in-depth look at the LMS including assessment and feedback, quizzes, and more.
The following resources provide staff with advice and requirements regarding copyright for readings and other types of materials delivered in the LMS.
Readings Online enables staff to add, organise and control their subject readings and ensures copyright compliance in their subjects.
This page outlines the steps that you can take to ensure that the materials being used in a subject comply with the University's copyright requirements.
The University Copyright Office works with staff and students to maximise the permitted uses of copyright material for education and research.
What's been happening in the LMS? View the latest notable feature releases, updates and integrations that have been deployed in Canvas at the University of Melbourne, as well and known and resolved issues.
Published: 19 Feb 2021 under Feature update
To meet copyright requirements and provide access to students with diverse learning needs, the media upload button will be removed from the Rich Content Editor (RCE) in the LMS on 22 February 2021.
Published: 18 Feb 2021 under Feature update
Perusall automatically groups students in the ‘Perusall course’ into smaller discussion groups to discuss readings or texts you assign to them in Perusall.
Published: 18 Feb 2021 under Feature update
The Gradebook View menu includes the View Ungraded as 0 option, which is a visual change only and does not affect any grades.
Published: 17 Feb 2021 under Feature release
The RCE for the LMS now has a handy button to easily embed Reading Online content anywhere the RCE is.
Published: 17 Feb 2021 under Feature release
The RCE for the LMS now has a handy button to easily embed Lecture Capture(Echo360) content anywhere the RCE is.
Published: 19 Jan 2021 under Feature update
FeedbackFruits have released new features that are now available to all users.
Published: 18 Dec 2020 under Feature update
This change will go live on Saturday, 19 December
Published: 17 Nov 2020 under LMS integration
FeedbackFruits is now available in Canvas for new assignments.
Published: 08 Oct 2020 under Feature release
The University of Melbourne Cadmus version has been updated.
Published: 23 Sep 2020 under Feature release
New Analytics provides downloadable CSV files for missing assignments, late assignments, excused assignments, the class roster, and subject activity data.
Published: 23 Sep 2020 under Feature update
The New Rich Content Editor Content buttons are split to allow users to quickly access the default selection of uploading content. If a specific content item is needed, the menu option still allows users to access those content types.
Published: 15 Aug 2020 under Feature update
Staff can now delete multiple Pages at once while in the View All Pages area.
Published: 15 Aug 2020 under Feature release
LMS users can now view all active and previous announcements in the new Global Announcements area.
Published: 12 Aug 2020 under Feature update
The placement of the External Apps (plug-in) icon in the Rich Content Editor toolbar has moved, and the menu bar now displays to all users by default.
Published: 22 Jul 2020 under Feature release
The Staff Roles tool has been developed to provide staff with greater visibility and control over the staff members enrolled in their subjects and communities, and to ensure the data integrity of Subject Coordinators listed in StudentOne.
Published: 01 Jun 2020 under Feature release
Canvas is trialing Microsoft's Immersive Reader to enhance the reading experience by improving accessibility and boosting reading comprehension. Navigate to the Pages area in your Subject and select Immersive Reader in the top right corner to try it out!
Published: 20 May 2020 under Feature update
A new version of the Sections Tool (formerly Student Sections Enrolment Tool) has been deployed to Canvas.
Published: 27 Apr 2020 under Feature update
Staff can now determine the number of allowed submission attempts in a Canvas Assignment, rather than leaving it as default of unlimited.
Published: 22 Apr 2020 under Feature release
The Enrolment Change Log allows staff to view a record of students as they enrol or withdraw from their Subject in the LMS.
Published: 29 Mar 2020 under Known issue
We have identified a critical issue whereby students could potentially alter video assignment submission AFTER it has been submitted.
Published: 09 Mar 2020 under Known issue
We have identified a critical issue where the grade return of student actions and scores back to the LMS Gradebook from Interactive Video Quizzes (IVQs) is unreliable due to intermittent syncing errors
Published: 24 Feb 2020 under LMS integration
The intended learning outcomes published in the Overview section of the Handbook are now automatically populated in Canvas, and will appear in the Outcomes link of the subject navigation menu.
Published: 13 Feb 2020 under LMS integration
Assessment activities published in the Handbook are automatically created in Canvas as weighted assignment groups. These weighted assignment groups appear as columns in the Gradebook and are used for calculating the total mark for a subject.Staff are able to edit the assignment group titles if required, see instructions below.
Published: 12 Feb 2020 under Feature release
The Direct Share feature enables staff to copy or send individual items (such as assignments, discussions and content pages) to another subject or community, or to other staff users.
Published: 12 Feb 2020 under Feature update
The editing toolbar (also known as Rich Content Editor or RCE) has been updated to include buttons with additional options for links, images, documents and new apps.
Published: 04 Feb 2020 under Known issue
The Echo360 team have identified a bug with the latest version of Safari that prevents users from accessing the Lecture Capture system.
Use our updated Banner Tool to create welcome banners that can be added to your LMS subjects and communities.
Help is available any time with the University of Melbourne 24/7 Canvas support channels, including online chat and phone.
For all other student queries please contact Stop 1. Stop 1 can help you with admissions, enrolment, course planning, administration, support services, and skills and development.
| Online chat with Canvas |
| Call Canvas |
| Contact Stop 1 |
Most questions about using Canvas LMS are answered in the Canvas Community guides. For unique University of Melbourne issues, we have answered some common questions below.
Canvas help is available any time with their dedicated 24/7 support channels, including online chat and phone.
For all other student queries, please contact Stop 1. Stop 1 can help you with admissions, enrolment, course planning, administration, support services, and skills and development.
First, contact Stop 1 or log in to my.unimelb to check your enrolment status. Once logged in to the Canvas LMS, your current subjects and communities will be displayed on your Dashboard.
To view all subjects and communities you are a part of, click on Subjects in the global navigation menu, then click All Subjects.
If you do not see your subject or community listed under All Subjects, contact Stop 1.
Yes! The LMS gives you control over how and when you are notified about updates in your subjects and communities.
Have a look at these Canvas LMS user guides to find out more:
Canvas has provided a wealth of information in the Canvas Community. These guides will take you through accessing announcements, submitting assignments, getting the most out of your calendar and so much more.
The Getting Started as a Student section is a great place to start.
As of Semester 2, 2020, Blackboard is no longer being used for teaching and learning at the University of Melbourne. This means that all teaching and learning is taking place in Canvas LMS.
From Monday 7 September 2020, students and staff can no longer access content in previously taught subjects and communities in Blackboard, nor access Blackboard file storage locations.
Find out more about this process in Blackboard LMS decommission - information for students.
Find all of our student user guides for LMS learning technologies here in the one place.
| Guide title | Description | View guide |
|---|---|---|
| Assignments | ||
| Assignments in the LMS | How to access, submit and download assignments in the LMS. | Go |
| Cadmus | ||
| Cadmus | How to access, complete and submit a Cadmus assignment in the LMS. | Go |
| Exam Support | ||
| Exam Support | Exam Support is an online communication tool accessed within the LMS that allows you to chat with teaching staff during an online exam to seek support relating to exam content. | Go |
| Gradescope | ||
| Gradescope | Gradescope is an online assessment platform that allows students to upload paper-based assignments for digital grading and feedback. | Go |
| Converting images to PDF for Gradescope | How to scan your work on an iOS and Android device to submit your scans in Gradescope from your computer, phone, or tablet. | Go |
| Submitting your PDF assignment via Canvas app | How to locate your PDF file and submit to Gradescope via the Canvas Student app on both iOS and Android devices. | Go |
| Lecture Capture | ||
| Getting started guide for students | Guide to accessing the Lecture Capture system as well as viewing and downloading recordings. | Go |
| Q&A Discussions | The Lecture Capture Q&A feature allows staff and students to engage in discussions relating to recordings and presentations. | Go |
| Microsoft Teams | ||
| Getting started for students | Get started with Microsoft Teams by creating a shared workspace, or joining a Teams Meeting in the LMS. | Go |
| Poll Everywhere | ||
| Poll Everywhere | Quick guide for students to access Poll Everywhere and respond to polls. | Go |
| Turnitin | ||
| Turnitin Similarity Reports | How to access, download and interpret the Turnitin Similarity Report. | Go |
| Video | ||
| Record, edit and upload videos for LMS Assignments | This guide provides some general advice and useful links to resources to help you get started with recording, editing and submitting a video or audio file as an assessment. | Go |
| Submit a video in the LMS using Echo360 | This guide steps through accessing an LMS assignment, uploading a video to your Echo360 (Lecture Capture) library, then embedding it into the assignment submission. | Go |
| Submit a video in the LMS using Kaltura | Students can use Kaltura's My Media area to store and upload videos for use in LMS assignments, discussions and more. | Go |
| Universal Capture | Universal Capture is a software that can be used to record and edit video content from your computer. It will automatically publish the captured content onto the Echo360 Lecture Capture system which can then be submitted to an assignment or discussion. | Go |
| Zoom | ||
| Access, download and join Zoom | Zoom is a high-quality video and audio online conferencing tool. Staff can choose to enable Zoom in Canvas LMS subjects to host and facilitate webinars and other online sessions. | Go |
| The Zoom interface | This guide explains the Zoom Meetings interface from a student perspective when using Zoom Meetings from a computer. | Go |
| Student privacy | This guide outlines the privacy rights of students in Zoom meetings and recordings and situations where an audio and video presence may be required. | Go |
Canvas Student allows fast, convenient access to the Canvas LMS from your mobile device. Check information, access your materials, and interact with your subject or community on the go.
The LMS provides a platform for the use of a range of learning technologies.
The following tools and software are supported by Learning Environments.
Ally is a tool that assesses the accessibility of your content on the LMS and provides guidance for improving its accessibility rating. Ally also has the ability to provide students with alternative formats of your LMS content.
The banner tool allows you to create custom banners that can be added to your LMS subjects.
Cadmus is an online assessment tool, where subject coordinators create and students complete written assessment tasks in a dedicated environment, accessed through the LMS.
Exam Support (powered by Big Blue Button) is an online communication tool that enables teaching staff and students to have one-on-one interactions specifically related to exam content.
FeedbackFruits provides a series of tools designed to enhance student engagement with course content.
Gradescope is an assessment tool that supports online submission, grading, and feedback. It is particularly relevant for STEM subjects and other areas that require hand written and hand drawn responses from students.
Kaltura is a Video Management System (VMS) which can be used by staff to create videos and share with students directly through the LMS. Upload, manage, embed, and curate libraries of videos all within your Canvas subject site.
The Lecture Capture system records lectures and events in supported venues. Recordings are made available to students as streaming video, via the LMS.
MediaSpace is the University’s internal Video Management System solution. This media hosting and sharing platform will enable staff to upload media and create and curate collections of content for sharing and distributing within the organisation.
Microsoft Teams is a software application that can be used to communicate and collaborate with others on a shared project or assignment.
Perusall is a social eTextbook platform which allows students to collectively read, annotate and discuss the readings uploaded by teaching staff.
The University of Melbourne provides staff premium access to Poll Everywhere, an online tool that allows users to create and collect responses to poll questions or activities. Polls can be activated and distributed in a live session and through the LMS.
The University of Melbourne provides all staff and research students with access to Qualtrics Research Core, a powerful survey engine that allows users to easily create, design and distribute surveys for a variety of teaching, learning and research needs.
Readings Online enables staff to add, organise and control their subject readings and ensures copyright compliance in their subjects.
Turnitin is a web-based text-matching software that works by comparing electronically submitted papers to billions of pages of content located on the Internet and proprietary databases as well as the work of other students whose papers have also been submitted into the system.
Zoom is a high quality video and audio online conferencing tool for desktops and smartphones. It’s ideal for online classes, meetings, special events, webinars, remote working and job interviews.