Known issue: Qualtrics - Deprecation of single response report

Due to the deprecation of this feature, after February 18 any manually created single response report URLs will no longer work and will instead return an error.

Issue

The legacy single response report is a URL that displays a report for a single survey response. It is formatted like below:

    https://qualtrics.com/CP/Report.php?SID={surveyId}&R={responseId}&ResponseSummary=True
  

These URLs are no longer generated by any workflows in the Qualtrics platform. However, some users have manually created these URLs in email triggers or email tasks, by using piped text to add the responseId into the URL.

Status

The vendor has confirmed that after February 18, 2023, these URLs will no longer work, and will instead return an error.

Workaround

If you have active surveys with an email task or email trigger where you have manually created the legacy response report URL, this needs to be migrated to use the new single response report solution.

There are two ways to switch to this new solution:

1. Create an email task via Workflows and enable the “Include Response Report” option. This will automatically include a response report link in your email.
2. Use an embedded data field in your email task to pipe in the new single response report URL. The format of the piped text is {srr://SingleResponseReportLink} .

Further information about how to start using the new single response report solution is available in Qualtrics' Email Task support page.

Support

Please submit a support request with Learning Environments with any questions or concerns.