Known issue: Quiz and exam essay answers submitted in foreign language

When students have a translate browser extension or add-on enabled, the answer(s) typed in English are translated into the selected language. The answer is then submitted in this language

Issue

There have been a number of quiz submissions where student essay responses have been automatically translated to another language. Students confirmed they answered in English and were unaware of the issue until after grades have been posted by teaching staff.

Status

Current.

This has been confirmed as caused by browser and extension settings and is not vendor related. We are engaging with the vendor to determine if any additional preventative measures are appropriate.

Workaround

We recommend students disable any translate extensions and/or add-ons during quizzes and exams.

Chrome

Turn off translate extensions by following these steps.

Firefox

Disable any translate add-ons by following these steps.

Edge

Turn off an extension by following these steps.

Safari

Turn off extensions by following these steps.

Support

Please submit a support request with Learning Environments or the Service Centre for assistance, quoting PRB0041182 to help staff identify and resolve the issue quickly.

More Information

Learning Environments

  • Known issue