Qualtrics - Getting started

All Qualtrics Guides listed below are for Research Core - the University's selected survey creation service.

Access to Qualtrics

University of Melbourne staff and research students access Qualtrics using their username and password at the Qualtrics/Unimelb login page

Log in to Qualtrics

Tips before starting

Some basic settings are defined for all users. We recommend updating your timezone to Melbourne and ensuring the language is set to UK English.

• Click on the person silhouette icon at the top-right corner and select Account Settings
• In User Settings, change the time zone to GMT+10 and select English (UK) from the language dropdown.

Users who have joined the University of Melbourne account having previously owned an account with Qualtrics will need to force the data to update once they login by refreshing the workspace.

• Click on the person silhouette icon at the top-right corner and select Refresh Account

Qualtrics guides

Qualtrics provides an overview of the information shown in the home screen (Projects area).

• Projects Basic Overview

Creating surveys

Qualtrics guides for creating surveys:

• Overview of the My Projects page
• Creating a new project or survey
• Editing your survey
• Distributing your survey
• Data and analysis
• Results and reporting

Question types

Qualtrics guides for each question type:

Static content

• Descriptive Text and Graphic

Standard questions

• Matrix Table
• Multiple Choice
• Open-Ended Text
• Rank Order
• Side By Side
• Slider

Speciality questions

• Constant Sum
• Drill Down
• Heat Map
• Hot Spot
• Net Promoter Score
• Pick, Group and Rank

Advanced

• Captcha Verfication
• Meta Info Question (Metadata)
• Timing

University of Melbourne resources

Support

Qualtrics is supported by Learning Environments. Any questions regarding accounts, usage and training can be submitted through the LMS and learning technologies support request form.

Guides

• Qualtrics and the LMS guide