LMS support for staff

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Who can I contact?

Canvas help is available any time with dedicated University of Melbourne 24/7 Canvas support channels, including online chat and phone.

Learning Environments can assist you with further enquiries regarding the LMS and other supported learning technologies. Simply submit a ServiceNow ticket and we will help you as soon as possible.

Guides and support resources

These resources will take you from getting started with the LMS and setting up your subjects, through to communicating with students and providing assessment tasks and feedback.

Training and workshops

Learning Environments provide an extensive set of workshops and resources to support staff teaching with the LMS. These are available to both teaching and professional staff and are designed to be practical and linked to your teaching needs.

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LMS updates

What's been happening in the LMS? View the latest notable feature releases, updates and integrations that have been deployed in Canvas at the University of Melbourne, as well as known and resolved issues.

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Request a new learning technology

You may request a new learning technology to be integrated with the LMS, or that a new tool be considered for central deployment. This is a two step process, and is outlined on the Privacy Impact Assessments for learning technologies page.

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Use our banner tool to create welcome banners that can be added to your LMS subjects and communities.

Try the tool

Screen grab of the banner tool web page